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Technical documents and downloads - Secure Communications

Below you will find a selection documents and order forms related to our Secure Communications solutions AddSecure Link.

General Terms and Conditions

General Terms and Conditions AddSecure

Order form

Order form – AddSecure Link

Guides

Instructions activating Two-factor authentication (OTP) in Link Manager

Instructions using Two-factor authentication (OTP) in Link Manager

Solution briefs

Link Solution Brief [English]

Link Solution Brief [Italian]

Link Solution Brief [Spanish]

Billing

Can I get an electronic invoice?

Yes, we can send an electronic invoice to you through Pagero. Contact our customer service.

Do your subscriptions have a commitment period?

There are no commitment periods for AddSecure Link. All customers can go into Link Manager and cancel subscriptions that are no longer used. Prepaid subscriptions are billed in advance for the following month.

How can I get my invoice for Link?

There are two options: - Paper - Electronic Unless stated otherwise in the contract, paper invoices are standard.

Can’t find what you’re looking for? Send us a message by filling in the form below, and we will do our best to assist you.

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